Thank you for shopping with Bioflex Peptides. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products. By placing an order with us, you agree to the terms below.

1. Order Processing

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been placed and another notification once it has been shipped.

  • During high-demand periods, processing times may be slightly longer.

2. Shipping Methods & Delivery Times

We offer standard and expedited shipping options. Estimated delivery times depend on your location:

  • Domestic Shipping (within USA): 3–7 business days.

  • International Shipping: 7–21 business days, depending on destination and customs clearance.

Please note that these are estimated delivery times, and delays may occur due to unforeseen circumstances such as courier delays, customs inspections, or natural events.

3. Shipping Rates

  • Shipping rates are calculated at checkout based on weight, destination, and chosen delivery method.

  • Free shipping may be offered on promotional campaigns or for orders above a certain amount (if applicable).

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment status online.

5. Customs, Duties & Taxes (for International Orders)

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country’s regulations.

  • Bioflex Peptides is not responsible for delays caused by customs or for any additional charges once the package reaches your country.

6. Incorrect Shipping Information

  • Please ensure your shipping details are accurate at checkout.

  • We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

  • If your package is returned to us due to an incorrect or incomplete address, you may be responsible for reshipping costs.

7. Lost or Damaged Packages

  • If your order is lost in transit, please contact us at info@bioflexpeptides.com with your order number, and we will assist you.

  • If items arrive damaged, kindly email us within 48 hours of delivery with photos of the damaged product and packaging. We will review and provide a replacement or refund where applicable.

8. Shipping Restrictions

  • We currently do not ship to certain countries due to regulatory restrictions. If your country is unavailable at checkout, unfortunately, we cannot fulfill your order.

  • Some products may be restricted from international shipping due to local laws and import regulations.

9. Contact Us

For any shipping-related questions, please contact us through our contact page.